mothers of invention
Member
- Joined
- Oct 16, 2009
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- 45
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January had been a hectic month for me so I thought it was time to relax a little with a message and have some fun. There have been a few positive reviews on Kimmy at Adam and Eve, so I decided to give her a try. I booked their one hour early bird special for 11:30 am.
I arrived at Adam & Eve at 11:25am and was told by the receptionist that Kimmy was not there yet and ask me to wait in the waiting room. After a few minutes looking at their interesting surroundings the receptionist came back and we took care of payment for the hour. She showed me to a room and told me that Kimmy should be here soon and to make myself comfortable. After a while I was getting impatient and checked the time on my cellular and it was 11:38am. Just as I was going to leave and talk to the receptionist about the delay, Kimmy came into the room. I ask her if she was running late and she answered, yes.
We started talking and she informed me that she will be changing her name to Corey soon. After some messaging which was somewhat limp ( I think Britaโs is better at messaging because she is a certified masseuse and her certificate was hanged in the waiting room wall) I ask her to disrobe and we explored each otherโs body. Suddenly there was a knock at the door and I asked Kimmy what this was all about. She told me that the knock at the door was to inform her that the session had only 5 minutes left. She told me that time pasts fast when we are having fun. Panic time, I thought this was kind of a short hour and I was all excited and we still have not gotten down to business yet. Like I said before, I always met deadlines and I felt very rush but completed the job. I told Kimmy that I was disappointed because I was being rushed to finish. I dress and start heading out, I noticed that there was another client waiting in the waiting room for Kimmy. As I was going down the stair I look at my cellular and the time was only 12:15pm. I felt that I had been had and start going back upstairs and ask a few questions.
I told the receptionist that the time on my cellular was showing only 12:16pm and I had book an hour appointment. I also asked her why she knocks at the door and informed Kimmy that we only had 5 minutes left? She told me when she knocked at the door this is to indicate that a hot towel was delivered and there was still 15 minutes left in the session. I informed her that Kimmy told me that we only have 5 minutes left in our session, that Kimmy was late and we did not start until 11:38am. The receptionist told me she only goes by her time and since I was early that is when the time started. Now I really felt rip off and all these time sequences doesnโt added up. How can she say that the knock at the door indicate 15 minutes left when I was walking down the stairs with 15 minutes left to my hour (no I did not go out naked). After I confront the receptionist with all these details she said she will give me 20% off on my next visit.
Questions:
Did they overbook and I was given a half hour service and paid for an hour (so where is the discount)?
The makeup discount was actually what I paid that morning, so what is the compensation?
Does this happen a lot?
Will I be going back (even with the discount)? Most likely not.
I thought from the reviews that this would be a pretty classy place? After my experience I donโt think so.
Did I miss understood Kimmy about 15 minute for 5 minutes? No, I heard it very distinctively and I also repeated it to Kimmy.
Conclusion:
If you do visit make sure you donโt get rip off and should confirm your time with the receptionist before you start. If not you will be short change like me.
In any business the most important thing is Customer Service and I donโt see any at Adam and Eve.
I arrived at Adam & Eve at 11:25am and was told by the receptionist that Kimmy was not there yet and ask me to wait in the waiting room. After a few minutes looking at their interesting surroundings the receptionist came back and we took care of payment for the hour. She showed me to a room and told me that Kimmy should be here soon and to make myself comfortable. After a while I was getting impatient and checked the time on my cellular and it was 11:38am. Just as I was going to leave and talk to the receptionist about the delay, Kimmy came into the room. I ask her if she was running late and she answered, yes.
We started talking and she informed me that she will be changing her name to Corey soon. After some messaging which was somewhat limp ( I think Britaโs is better at messaging because she is a certified masseuse and her certificate was hanged in the waiting room wall) I ask her to disrobe and we explored each otherโs body. Suddenly there was a knock at the door and I asked Kimmy what this was all about. She told me that the knock at the door was to inform her that the session had only 5 minutes left. She told me that time pasts fast when we are having fun. Panic time, I thought this was kind of a short hour and I was all excited and we still have not gotten down to business yet. Like I said before, I always met deadlines and I felt very rush but completed the job. I told Kimmy that I was disappointed because I was being rushed to finish. I dress and start heading out, I noticed that there was another client waiting in the waiting room for Kimmy. As I was going down the stair I look at my cellular and the time was only 12:15pm. I felt that I had been had and start going back upstairs and ask a few questions.
I told the receptionist that the time on my cellular was showing only 12:16pm and I had book an hour appointment. I also asked her why she knocks at the door and informed Kimmy that we only had 5 minutes left? She told me when she knocked at the door this is to indicate that a hot towel was delivered and there was still 15 minutes left in the session. I informed her that Kimmy told me that we only have 5 minutes left in our session, that Kimmy was late and we did not start until 11:38am. The receptionist told me she only goes by her time and since I was early that is when the time started. Now I really felt rip off and all these time sequences doesnโt added up. How can she say that the knock at the door indicate 15 minutes left when I was walking down the stairs with 15 minutes left to my hour (no I did not go out naked). After I confront the receptionist with all these details she said she will give me 20% off on my next visit.
Questions:
Did they overbook and I was given a half hour service and paid for an hour (so where is the discount)?
The makeup discount was actually what I paid that morning, so what is the compensation?
Does this happen a lot?
Will I be going back (even with the discount)? Most likely not.
I thought from the reviews that this would be a pretty classy place? After my experience I donโt think so.
Did I miss understood Kimmy about 15 minute for 5 minutes? No, I heard it very distinctively and I also repeated it to Kimmy.
Conclusion:
If you do visit make sure you donโt get rip off and should confirm your time with the receptionist before you start. If not you will be short change like me.
In any business the most important thing is Customer Service and I donโt see any at Adam and Eve.