Winky/Helen @ Nana

[Qster]

When there is no professional management of a shop (taking care of bookings, payments, receipts (if applicable), welcoming clients etc, chances are that these things will occur, and ultimately damage the business. Individual therapists, especially those whose clients can contact them directly live in a world of their own. They are quite wrapped up in the "next client" aspect of their day. So a booking is made. Then if a higher tipping client texts, they go through gyrations to flip the earlier booking to another masseuse. Sadly most guys are wimps and still seek out that therapist again. If you have been a loyal client in the past and this happens, the useful action is to cut off the cash flow to that masseuse. Done. No more. In a few weeks they start texting you


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Occasionally it is an unintentional double booking, some of us (I am really bad that way) book direct with the provider (i.e. same time next week) for bookings bypassing the booking service. On more than one occasion, the lady became double booked because of a-holes like me who bypass the process. Normally, the booking service simply sends a text notifying the lady of her upcoming bookings. Straight from the mouth of a regular of mine, had the second booking occur with adequate notices, she would spot the double book and try to deal with it between appointments with the booking service. If the text came from the service too late, the ladies would have to deal with it themselves at the shop. Unfortunately, the regulars always come first when a double happens. Most of the time it is not a matter of who pays more, it is a matter of their imperfect booking process and most ladies' preference for the familiar regulars.

Just to reiterate, my regulars will not cancel existing appointments for me, I have to wait for an opening like everyone else. But if I am already booked from like a week ago, I stay and the other guy goes.

 

[FredSanfordII]

I have been going to Nana's for years & never a bait & switch. Have seen Winkie twice this month & left extremely happy each time.

I can confirm that I have had the bait & switch (or preferred customer switch) when I was at Nana's two months ago. I don't go to Nana's on a regular basis but I have been there and was probably one of the 1st few customers the first day it opened up with Candy there. I'm not a regular customer meaning that it's not like clockwork but I do go there occasionally, probably once every 1.5 - 2 years, just very infrequent and not on a regular rotation.

I did a walk-in around 5:00-6:00 one evening in January mid-week. They were already busy so I had to wait in the 1st room on the left for 15 minutes. I was then ushered to the last room down the hall. Winkie came in and started the massage. It was about 5-10 minutes into the massage when she received a text and she stepped out of the room. After several minutes, she indicated that she had another customer and the other lady took over. I should have walked out at that time but the LG needed some attention that evening. I've seen Winky before but not a big spender or a regular customer and I can understand the preferred client mentality, possibly with deeper pockets for the higher valued menu items. It wasn't a double booking or anything but she basically got a better offer for that time even though she already started the fare.

Not cool, and probably will be back again but will be very low on my list.

 

[Sackattack]

1.5 - 2 years?
Not making business from you.
I know it not cool but $$ talks in every business .

 

[turts]

That’s horrible. Should never happen ESPECIALLY after the massage started! $$ or not you are a paying customer. Not cool.
I have had one lady start and another lady finish before…but I was told that before getting on the bed. not like this situation.

I AM a regular at nana… but do not expect the ladies to leave existing clients.

 

[kontiki]

I saw winky once about a year ago. It was my first time seeing her. I called and booked a 1hr massage. She starts the massage and about 15 mins in she gets a text and leaves the room. Comes back and says she can only do 45 min cos she has another customer and asks if I want body slide. We negotiated on the price. I usually don’t negotiate but I felt there should be some compensation for getting kicked out early of a booked appointment. It was a great session in the end but I haven’t been back. I’ve been back to see Katie and that was lackluster. She’s far too chatty. Other places have a much better vibe. At Nana I get the ‘gtfo’ vibe

 

[Masato]

I saw winky once about a year ago. It was my first time seeing her. I called and booked a 1hr massage. She starts the massage and about 15 mins in she gets a text and leaves the room. Comes back and says she can only do 45 min cos she has another customer and asks if I want body slide. We negotiated on the price. I usually don’t negotiate but I felt there should be some compensation for getting kicked out early of a booked appointment. It was a great session in the end but I haven’t been back. I’ve been back to see Katie and that was lackluster. She’s far too chatty. Other places have a much better vibe. At Nana I get the ‘gtfo’ vibe

I had the similar experience. Last week I saw Winky again for the second time, I admit that the first time was mind blowing for me, her bodyslide was just pure wonderful, so I decided to see her again last week. I called and booked one hour, when I got to the room, she asked me if I want to do 45mins instead, I agreed and I confirmed with her that it is because another client is coming soon. I didn't ask for compensation since she asked me before the session started, but it seems like this is quite normal at Nana's, when they book you over the phone they agree with whatever you say, then when you get there, things will start to change. I'm lucky that the bait and switch never happened to me like it happened to others on this forum.
(on the bright side, I didn't feel rushed during the session and her bodyslide was still excellent)

 

[luvsluvsmassage]

trying to avoid the white knight thing here - but also trying to offer the other side of the coin. Nana's isn't different than pretty much every other "asian massage" place - its always the premise of saying yes to an appointment. GE might be a gold standard to some - and my texts to them might say "who is available?" and its always followed by "I book you now?" without setting a time or duration. Having visited some of these places a ridiculous number of times i've had the balls to ask - and the answer is the same at GE, Rosewater, and Nanas - the men are always booking and not showing up.
It seems simpler to them to just say yes, and if you show up, then negotiate. That doesn't seem like a great model to me - but I'm not the one dealing with men. We apparently no-show a lot, we change our mind on duration too, we walk out without paying if we think anything wasn't the way we wanted it.
I've seen Winky/Helen probably 30+ times. In all of those times she has always had a smile, always willing to give a good experience, and we all know she provides a better experience in her bodyslide than almost anyone else in the city. If you think you were wronged by some business decisions to juggle appointments while deciding who is a legit, safe customer, then just go elsewhere.
Or give her the benefit of the fucking doubt and get a wild bodyslide. (except the dude who had 3 bad times, i'm sure he's not listening anymore lol)

 

[Albertaman]

More and more at these shops I am visualizing a massage factory. Not so much a traditional manufacturing assembly line, but a sort of refurbishing business assembly line. Clients all lined up outside. As they climb on to the check in station, mostly premium refurbishing services are requested. But as they move along the assembly belt, they are reminded that the original request is being downgraded due to heavy demand loads from external party and due to insufficient staff.


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[m694ever]

Went there two times before March , massage was average, bodyslide was good. Interesting thing you know what…one of my friends who works at city told me CRA has been tracking this place for a while..wish them good luck

Somebody should track the CRA. The government are a bunch of fuckin crooks. Thats my only political statement . Sorry but nuff said.

 

[m694ever]

More and more at these shops I am visualizing a massage factory. Not so much a traditional manufacturing assembly line, but a sort of refurbishing business assembly line. Clients all lined up outside. As they climb on to the check in station, mostly premium refurbishing services are requested. But as they move along the assembly belt, they are reminded that the original request is being downgraded due to heavy demand loads from external party and due to insufficient staff.


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Agree. I generally quit seeing shops that and seek out of the way places. Being around a long time I’ve seen a lot of the popular ladies before they went mainstream and service became more mechanical. Good on the ones that can still keep up the facade of personalized service with most, have a special connection with a few, and keep busy.

 

[jj2024]

I have been going to Nana's for years & never a bait & switch. Have seen Winkie twice this month & left extremely happy each time.

Could i ask how much charge for body slide of Winnie? And how could i tell difference of Winnie if never met her before

 

[Reluctant]

Could i ask how much charge for body slide of Winnie? And how could i tell difference of Winnie if never met her before

If you mean Winkie not Winnie, you've missed out - she's not there anymore. Or at least, she's not there now... unsure if she plans to come back. Believe she went home for a while.

 

[turts]

When in doubt…just text. Winky is there and so is Katie